RODOPI  5.2 BENIFITS

If you are an ISP you will benefit in many ways by introducing RODOPI ^TM in your operations. Here are some of them:

Happy Customers
The ISP business is so competitive that only the happy customer will stay with you. Here is how RODOPI ^TM can make your customers happy:

• RODOPI ^TM supports an unlimited number of different subscription plans. This gives you great flexibility in meeting the needs of your customers.

• RODOPI ^TM provides your potential customers with an easy to understand, self explanatory subscription form. Help is available at any point.

• Immediate activation of dial-in accounts.

• RODOPI ^TM allows customers to review their billing statement online. Many customers will switch from other ISPs, with problematic billing, to you for this feature alone.

• RODOPI ^TM's knowledge base and service ticket features will allow your technical support staff to help your customers better, faster and more efficiently.

Reduce your expenses and increase your profits
You can dramatically reduce your expenses, by using RODOPI ^TM.

• If you start using RODOPI ^TM you’ll definitely reduce your workforce. There is no question about it. Depending on the size of your operation the number will vary, but in most cases those savings alone will pay for the product.

• Your customers will be able to answer many billing and technical questions themselves, because RODOPI ^TM is totally Web enabled. This will reduce your expenses for technical and billing support.

• RODOPI ^TM will save you all the money you are currently losing due to improper billing, untimely collections, etc.

• Collection is facilitated by an automatic e-mail, sent to all slow paying customers.

• Stop losing money by providing services to closed and forgotten accounts. RODOPI^TM updates the Radius file on daily basis.

Marketing Advantages
Here is how you can get an advantage over your competitors with RODOPI ^TM:

• Use momentum buying with INSTANT ACCOUNT ACTIVATION, supported by RODOPI ^TM. Your competitors might be advertising same day or 24 hour activation. You’ll be surprised how this feature alone will increase your business.

• Advertise ON LINE BILLING REVIEW and see many over-billed web-surfers switching to you. Many large ISPs are over-billing their customers and do not have appropriate billing support to help people.

• Be flexible with your ads. Keep changing your offers and get advantage over the competition. RODOPI ^TM will support unlimited number of plans so you can change your plans frequently and thus be more flexible in the fast paced business of Internet services.

• Advertise that your operations are automated. People know that humans make mistakes and appreciate automation.

• Low prices are the cornerstone of each advertisement. With RODOPI ^TM you’ll reduce your expenses and you’ll be able to advertise lower prices.

• RODOPI Software, the makers of RODOPI ^TM will advertise the product and will mention the names of its users on line and possibly in the printed media. It will never hurt to have more people know about your fine operations.

Reduce the churn

• With RODOPI ^TM in place there will be no unhappy customers. There will be no reason for them to leave you.

• The customer support feature with "tickets" and "knowledge database" will make you look like Fortune 500 company to your customers.

• RODOPI ^TM will reduce your expenses allowing you to keep the pricing low. Nothing keeps customers loyal, as do the low prices.

Make your employees happy

• Working with RODOPI ^TM is easy and fun. No stress, no frustration and no problems. RODOPI ^TM eliminates the more mundane and disliked work your employees have to do.

• You’ll keep your valuable employees.

Totally WEB enabled

• Use RODOPI ^TM from anywhere. All you need is Internet access and a web browser.

• Let your staff work from anywhere.

• Let your customers help themselves with their billing and support questions and reduce your expense.

Rodopi Fits Your needs
No two ISPs are the same. This is why Rodopi is designed to be very flexible; it allows the ISP to customize the software to fit their particular needs.

• Open API which allows complete customization of any and all parts of Rodopi visible by the customer’s of the ISP.

• Rodopi provides easy flexible way to import usage into the SQL database. You can pretty much import any usage in the Database. Once the usage data is in the database Rodopi will bill for it. This where we got the slogan “If you can import it, we will bill it.”

• Rodopi provides the ability to automatically provision almost anything through Event Scripts. Rodopi event scripts can create an email account, subscribe a domain name, and many other tasks.